Web Browser Requirements

Depending on the service you have registered for, the TELUS Health Provider Portal contains the Extended Healthcare (eClaims) and Worker's Compensation (WSIB) applications. We have optimized our service to work with browsers that the majority of the provider community use. The configuration is listed as follows:

Extended Healthcare (eClaims)

IE8 on XP, Windows 7
Firefox 12 on XP, Windows 7

Worker's Compensation (WSIB)*

IE8, IE7 on XP
IE8 on Windows 7
Firefox 12 on XP, Windows 7
Safari 5 on Mac OS 10.5.8 or later to allow Adobe Support

* WSIB suite of applications include eProvider Reporting, Health Bill Submission, Non-Health Bill Submission, Specialty Clinics (SC) Referral, Physician Referral